Case studies/CS_04/2024

A cross-platform mobile bank that shipped to a 4.9★ store rating.

4.9★
App store rating
<3s
Cold-start to dashboard
92%
Biometric login rate
0
P1 incidents post-launch
Client
Vault Mobile
Industry
Mobile / Finance
[ Brief ]

The short version

Vault needed a consumer banking app that felt like a fintech-native product on day one — biometric login, instant transfers, and a card experience that didn't feel like a 2014 banking portal.

Services
Product designNative engineeringPayments & cards
Stack
React NativeFirebaseAWSPlaidStripe Issuing
01

Challenge

Vault's roadmap was ambitious and the team was small. The MVP had to ship in twelve weeks, with biometric login, P2P transfers, a virtual card, and a spending insights view — all on a single codebase the team could maintain for the next three years.

02

Approach

We worked backwards from the moment a customer opens the app. Every design choice — onboarding, animations, empty states — was tested against a single question: does this make Vault feel like a tool you'd keep on your home screen, or one you'd bury in a folder?

03

Build

React Native for the app shell, with a thin native bridge for biometrics and secure storage. The backend is a small set of Firebase + AWS Lambda services, with Plaid for bank linking and Stripe Issuing for the card program. We treated observability as a feature from day one — every screen, every action, every error.

04

Outcome

The app shipped on schedule, hit a 4.9★ store rating within the first month, and has not had a P1 incident since launch. 92% of logins use biometrics, cold-start to dashboard runs in under three seconds, and the team has shipped two major feature releases without growing the engineering org.

[ Next ]

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